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Touchless Tech? Doesn’t mobile deliver a better post-pandemic solution?
Earlier this year, most people would have not thought twice about using a self-service touchscreen, tapping their pin number into an ATM or taking cash […]
DevOps & SRE – Inseparable Bedfellows
The global head of cloud infrastructure at Standard Chartered Bank was quoted as saying “I like to think that SRE is to DevOps what Scrum […]
Extended Reality – Is wide scale adoption coming?
XR or extended reality is anything that sits within the continuum between real world and virtual reality. Think Snapchat filter at one end, through to […]
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6 Tips for Onboarding New Recruits Remotely
Whether you are bringing new talent into your team or in-housing resources from your partner or agencies, onboarding has never been more nuanced than in […]
Scrum Master – Facilitating Project Success
A Scrum Master is one of the most important roles in any organisation that is running or looking to run Agile and Scrum. When done […]
Call Centre Transformation: Digital Innovation that’s Saving Millions
Call centres are still the front line for customer engagement for a lot of businesses. Inbound call centres can be complex, data heavy, contextless channels […]
Digital Adoption in Financial Services
In the financial services sector, the risk appetite of many banks changed post-2008. In the subsequent years, many challenged their analytical resources to refine, adjust […]
Digital Healthcare Solutions: Bespoke or Off-the-shelf?
During the COVID-19 crisis, healthcare providers around the world are turning their attention to mobile and digital solutions to solve the unique problems they’re now […]