Job Description
We are delighted to announce a new role within Waracle: Practice Lead – Product.
Communities of Practice (CoPs) at Waracle are more than professional networks. They are the foundation of fostering craft excellence, enriching client delivery, and promoting a culture of shared learning. As Practice Lead – Product, you will lead our in-house team of Principal Product Consultants and Product Owners, guiding the evolution of product practices across Waracle and championing excellence in customer outcomes.
This role is pivotal in shaping our approach to product thinking, customer value, and strategic product delivery — ensuring that our product teams deliver digital experiences trusted by millions.
You will get to:
- Shape and own Waracle’s product practice. Define the vision and drive the strategy of how product thinking supports our clients and people.
- Champion our CoP model to create a self-sustaining, high-performing product community that prioritises knowledge sharing, continuous improvement, and aligned ways of working.
- Lead from the front — enabling Principal Product Consultants and Product Owners to deliver business value through human-centred, data-informed approaches.
- Support strategic pre-sales and account development. Collaborate with Client Partners, Delivery and Growth to shape, pitch and land meaningful client engagements.
- Drive collaboration between disciplines. Work closely with Design, Engineering and Research practices to support cross-functional excellence from requirements gathering to delivery and ongoing support.
- Nurture talent and foster development. Provide line management, coaching, feedback and growth opportunities for members of the product practice.
- Act as a strategic advisor to internal teams and external clients — helping them navigate complex digital deliveries and product challenges.
- Measure and report impact. Ensure KPIs and success metrics are embedded across the practice and contribute to both client and business outcomes.
- Stay on the edge. Promote and share thought leadership by identifying trends, technologies, and opportunities in the product and digital solution space — enabling Waracle to remain ahead of the curve.
Key responsibilities will include:
- People leadership
- Line manages and develops a community of Principal Product Consultants and Product Owners.
- Promotes inclusion, psychological safety and active participation in the practice.
- Support annual performance reviews, salary calibration and competency alignment.
- Community development
- Foster internal knowledge sharing and learning and development through mentoring, formal training, accreditation, and playbook development.
- Shape the structure and operating rhythm of the product practice.
- Monitor and report on product engagement, outcomes, and value delivered.
- Strategic account growth
- Work with delivery and sales to identify and document upsell and cross opportunities and pursue account growth.
- Act as a senior product practitioner on paid programmes, playing the lead role in discovery and across delivery.
- Maintain awareness of market and technology trends, and ensure our offerings evolve accordingly.
- Operational excellence
- Partner with casting to ensure supply planning and skill alignment.
- Maintain the right balance of junior, mid, senior, and lead product talent across client engagements.
- Promote consistency in product delivery methodologies and best practice documentation across teams.
Requirements
- A track record of delivery as a senior product practitioner — with significant experience leading the detailed solution delivery of successful digital products or transformation programs end to end across platforms and in fast-paced client environments.
- Experience managing or mentoring others, with a servant-leadership approach that champions team success and individual growth.
- Strong facilitation and storytelling skills — confident running discovery workshops, shaping product strategy, and presenting to C-suite stakeholders.
- A collaborative mindset and a passion for connecting the dots between business strategy, customer need and technical feasibility.
- Demonstrated experience in pre-sales, pitch work, or account development, including leading solution definition within commercial proposals.
- Familiarity with the methodologies and frameworks that shape digital product development today: agile, lean, design thinking, dual-track agile, OKRs and the skills to consult and advise on which approach works best in each scenario.
- Experience working alongside Engineering, Design, and Research teams in multi-disciplinary agile squads.
- A clear understanding of how to define, measure and communicate value.
Recruitment process
The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!).
After that, you’ll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us.
Benefits for our people
Working for Waracle means you are part of an energetic and diverse community of technologists who care deeply about making a difference. We offer a wide range of benefits that support your wellbeing, health, personal and professional development goals. Our benefits package is reviewed regularly to ensure the best experience for everyone.
At Waracle, we prioritise your financial future. Teaming up with Royal London, we offer comprehensive pension services and expert financial advice. Benefit from an initial and annual 1-1 session with our dedicated financial advisor to explore joining options, understand the scheme and consolidate multiple pensions.
Waracle offers permanent team members the option to sign up for Medicash, providing access to a comprehensive healthcare cash-back plan. With Medicash, members receive cash back towards everyday healthcare expenses and access to virtual tools for family health and wellbeing. Whether it's cashback for new glasses, virtual GP services, or assistance with private scans, Medicash is there to help.
Group sickness cover at work provides peace of mind for employees in case long-term illness strikes. With this coverage, employees can rest assured knowing that they'll receive financial support during periods of sickness, helping to alleviate the stress of lost income.
We know it's tough to think about, but if the unimaginable were to happen during your time at Waracle, we've got you covered. We'll pay out a lump sum equal to 2 times your annual salary to your nominated loved one, along with bereavement counselling and support. It's our way of ensuring your peace of mind, even in the toughest times.
At Waracle, we nurture a vibrant culture where teams stay connected and inspired. From weekly catch-ups to casual meet-ups with leaders, there's always something exciting happening. Join our events, stay in the loop with our communications, and prepare for unforgettable outings and celebrations.
At Waracle, we offer enhanced maternity and paternity leave to support our employees during big life's milestones. Our policy ensures ample time for bonding with your new addition, reflecting our commitment to fostering a supportive work environment where employees can thrive personally and professionally.
Want to ditch the car and ride the green wave? Or maybe you're all about that fitness grind? Get revved up for savings on a brand-spanking new bike! With deductions straight from your salary before taxes, it's a win-win for your wallet.
Embracing the future of work, we champion an adaptive hybrid working model that combines flexibility and collaboration. Our goal is to empower our teams to thrive in their roles while maintaining a healthy work-life balance.
Benefit from ample time off with our generous holiday allowance of 35 days per year. At Waracle, we prioritise work-life balance, ensuring you have plenty of opportunities to relax and recharge.
Unlock exclusive discounts and savings by accessing our employee discount platforms. From dining out to entertainment, travel bookings, and homeware purchases, our platforms offer a wide range of deals and offers.
Whether you're an early bird or a night owl, our flexible hours policy allows you to balance work and personal commitments more effectively.
Frequently-asked questions
Here are some of the things that people tend to ask about working at Waracle.
Absolutely! At Waracle, we welcome both permanent and contract applicants. Each job posting indicates if it's open to contract applications. We offer a diverse range of projects, both within and outside IR35 regulations, catering to various preferences and expertise levels.
We work on a Hybrid working model and offer flexible working hours. We're spread across 4 vibrant UK offices, but our teamwork isn't confined to those spaces, it's all about collaboration! While using the office is encouraged for our teams to work together, each of us has a home office setup, relishing the freedom of hybrid workstyles. As of now, remote work outside the UK isn't part of our standard practice.
As proud sponsors, we're geared up to provide sponsorship for eligible roles. Be sure to view the specific job listing you're interested in to make sure we are accepting applications for sponsorship. If it doesn't quite fit, consider diving into our talent pool for potential future opportunities!
We always want to hear from talented people, join our talent pool 👇 and we'll contact you when a new opportunity becomes available.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
We are not accepting applications from recruitment agencies.
