Delivery Manager

  • Location: Dundee, Glasgow
  • Term: Permanent Position
  • Annual salary: Competitive
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Job description

Waracle are looking for a Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Full-Time (37.5 hours) role with a Hybrid working model, welcoming people to collaborate from our Glasgow or Dundee hubs.

Are you an empathetic, collaborative leader who thrives on bringing people together to build amazing things? As a Delivery Manager at Waracle, you will be the vital connection that aligns client expectations with real-world technical creation. You will champion team health and morale while creatively unlocking value for users at a rapid, high-quality pace. If you enjoy fostering psychological safety, empowering multi-disciplinary teams, and solving complex problems with a supportive network behind you, you’ll find a fulfilling home here

 

Key Aspects of the Role Include

  • Empowering Frameworks: Independently choosing and tailoring Agile delivery frameworks to best fit your team’s unique context and needs.
  • Inclusive Facilitation: Cultivating open dialogue by leading essential ceremonies (planning, refinement, retro, and RAID reviews) and listening actively to ensure everyone’s voice is heard.
  • Insightful Metrics: Monitoring progress and telling the story behind the data to help teams continuously optimise their ways of working.
  • Commercial & Stakeholder Alignment: Partnering closely with clients, understanding their unique constraints, and proactively managing budgets, risk, and scope with clear, transparent communication.
  • Welcoming Onboarding: Creating a smooth, holistic welcome for new team members so they have the community, tools, and context to thrive from day one.
  • Community Contribution: Sharing your knowledge, mentoring others, and shaping internal assets to uplift the wider Waracle practice.

What you'll bring

  • Research shows that women and underrepresented groups often apply to jobs only if they meet 100% of the qualifications. At Waracle, we hire for potential, passion, and a collaborative mindset just as much as current experience. If you share our values and believe you can excel in this role, we strongly encourage you to apply—even if you don't tick every single box
  • Proven Experience: A background in guiding Agile delivery teams and facilitating core ceremonies with a people-first mindset.
  • Commercial Aptitude: Comfort managing project budgets and balancing commercial impact with excellent value delivery.
  • Tool Proficiency: Great familiarity with Jira and advanced delivery tracking tools to keep work flowing smoothly
  • Relationship Building: Exceptional emotional intelligence, relationship-building, and conflict-resolution skills.

Recruitment process

You can expect a warm and structured hiring journey:

  1. Initial Chat: A friendly call with your dedicated Talent Acquisition Partner to talk about Waracle, what you are looking for in your next role, salary, notice periods, and benefits.
  2. Two-Stage Interview: A two-stage interview process where you can explore the role deeper, meet the team, and showcase your unique skills and experience.

Your Talent Acquisition Partner will be there to guide and support you every step of the way to your first day.

Our Benefits

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

You'll receive 27 days of annual leave, plus 8 bank holidays, totalling 35 days of holiday to unwind and pursue your passions.

Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.

Our values

To make the world a better place through impactful software

We take pride in delivering high quality work and seeing the impact it has. We are curious, proactive, and always learning; continuously improving ourselves and our skills. We strive for excellence in everything we do. We see every opportunity as a chance to raise the bar - for Waracle, our clients, and for our own professional growth.

We succeed together: whether we’re leading, supporting or learning. We lead with empathy, working as a unified team to understand and appreciate other people’s perspectives and experiences. This commitment to one another empowers everyone to do their best work and reach their full potential. We build trust, celebrate every contribution, and create a space where everyone has the opportunity to shine.

We have big goals, but we don’t try to do everything. We know there are a limited number of hours in a day, so we make every one of them count. We accomplish this by regularly pausing to assess the potential impact of our work, prioritising what matters most and then acting with purpose.

We are transparent in how we think and act. We seek and share context, give and accept feedback, and communicate openly. We take full ownership of what we deliver as individuals and as a team, and hold ourselves accountable. This openness and accountability gives us the clarity and purpose to deliver at our best.

We love what we do and find the fun in each day, celebrating our shared successes and the satisfaction of doing hard work well. We’re in this together, creating space for connection, laughter, and fun. When we look after our clients and each other, and do work we’re proud of, we go home happy.

Frequently-asked questions

Here are some of the things that people tend to ask about working at Waracle.

Absolutely! At Waracle, we welcome both permanent and contract applicants. Each job posting indicates if it's open to contract applications. We offer a diverse range of projects, both within and outside IR35 regulations, catering to various preferences and expertise levels.

We work on a Hybrid working model and offer flexible working hours. We're spread across 4 vibrant UK offices, but our teamwork isn't confined to those spaces, it's all about collaboration! While using the office is encouraged for our teams to work together, each of us has a home office setup, relishing the freedom of hybrid workstyles. As of now, remote work outside the UK isn't part of our standard practice.

We always want to hear from talented people, join our talent pool 👇 and we'll contact you when a new opportunity becomes available.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

We are not accepting applications from recruitment agencies.

Feel like a good fit?

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