Digital Customer Experience Innovation

Customer experience is about winning hearts and minds through human-centred design.

Customer experience is a competitive battleground and the bar is continually raised by increasing expectations, technology-driven innovation opportunities and the evolving interplay between digital and physical interactions.

Waracle have designed a workshop focused on exploring how organisations can leverage our experience in creating engaging customer experiences and influencing positive behaviours.

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The Opportunity

Maximise your customer acquisition, retention and lifetime value through hyper-personalised and deeply engaging experiences across all your channel-specific touchpoints.

The Objective

Establish an approach based on data-driven insights into how human-centred design, behavioural science, digital technologies and gamification can combine to win hearts and minds.

The Workshop

Gain an understanding of the art of the possible across mobile technology advancement, voice recognition, generative AI and the metaverse.

What our partners have to say
"Waracle were responsive and flexible experts that helped our teams deliver in collaboration. They do exactly what they say they're going to do"Virgin Money logoSenior Stakeholder
Virgin Money - Business Banking

Give us a test drive

The best way to know if we are good fit is to meet.
Book a free consultation to discuss.

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