Job Description
Waracle are looking for a Principal Product Designer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.
We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.
This is a Hybrid role working from our London office 2 days a week
We’re looking for an exceptional Principal Product Designer to join our growing team in London. This is a pivotal role for a seasoned design leader ready to drive significant impact in a dynamic, client-facing environment.
You’ll be instrumental in shaping the strategic direction of our clients’ digital products, leading multidisciplinary teams, and embedding design best practices across our engagements. This role demands a deep blend of strategic thinking, hands-on design expertise, and outstanding client management skills. We expect you to lead with empathy and humility, fostering an inclusive environment where diverse perspectives are valued and everyone can do their best work.
You’ll be expected to:
- Driving Design Strategy: Lead the definition of product vision and design strategy for complex digital products and services, ensuring alignment with client business objectives and user needs.
- Architecting User Experiences: Oversee the end-to-end design process for large-scale, enterprise-level solutions, from initial discovery and research through to high-fidelity UI design.
- Leading & Mentoring Teams: Provide technical leadership and mentorship to cross-functional design teams, integrating seamlessly with product management and engineering. You’ll actively line-manage, coach, and foster the professional growth of junior to senior designers.
- Strategic Client Engagement: Act as a trusted advisor to C-suite stakeholders and senior client leadership, leading strategic discussions, conducting workshops, and presenting compelling design proposals that articulate clear value.
- Championing Research & Insights: Drive a strong user-centered approach, overseeing and contributing to extensive user research, usability testing, and data analysis to inform and validate design decisions.
- Leading Design Systems: Contribute to the evolution and adoption of design systems, ensuring consistency, scalability, accessibility, and efficiency across multiple projects.
- Driving Innovation & Thought Leadership: Stay at the forefront of design trends, emerge as a thought leader, and represent Waracle’s design processes at industry events.
- Ensuring Holistic Customer Experience: Take a broad view of product design, understanding how each solution fits within the entire customer journey and championing seamless, meaningful experiences across all touchpoints.
- Embedding Inclusive Design: Lead with inclusive design principles, ensuring accessibility, equity, and representation are embedded throughout the design process.
- Delivering Excellence: Ensure high-quality design deliverables are produced on time and within budget, adeptly navigating complex project constraints and stakeholder expectations.
Requirements
- Extensive Product Design Experience: Proven progressive experience in Product Design, with significant time in a Principal, Lead, or Senior Designer role within a digital consultancy or agency.
- Holistic Product Thinker: Demonstrated ability to define and lead product design strategy from concept to launch, with expertise across the entire product development lifecycle.
- Deep UX/UI Mastery: Expert-level proficiency in user research methodologies, information architecture, interaction design, visual design, and prototyping tools (e.g., Figma, Sketch, Adobe XD).
- Proven Consultancy Acumen: Extensive experience in client-facing roles, including leading workshops, presenting to senior stakeholders, and navigating complex client relationships.
- Technical Understanding: Strong grasp of technical feasibility and limitations, enabling effective collaboration with engineering teams and familiarity with Agile methodologies (Scrum, Kanban).
- Exceptional Leadership & Mentorship: Outstanding communication and interpersonal skills, with a proven track record of mentoring and developing design talent.
- Analytical Problem-Solver: A highly analytical and creative mind, capable of breaking down complex challenges into actionable design solutions.
- Compelling Portfolio: A strong, diverse portfolio showcasing impactful digital product design work that demonstrates strategic thinking, design craft, and measurable business value.
Recruitment process
The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!).
After that, you’ll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Acquisition Partner will guide you through the whole process to your first day with us.
Our Benefits
We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:
You'll receive 27 days of annual leave, plus 8 bank holidays, totalling 35 days of holiday to unwind and pursue your passions.
Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.
Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.
We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.
Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.
Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.
Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.
We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.
Frequently-asked questions
Here are some of the things that people tend to ask about working at Waracle.
Absolutely! At Waracle, we welcome both permanent and contract applicants. Each job posting indicates if it's open to contract applications. We offer a diverse range of projects, both within and outside IR35 regulations, catering to various preferences and expertise levels.
We work on a Hybrid working model and offer flexible working hours. We're spread across 4 vibrant UK offices, but our teamwork isn't confined to those spaces, it's all about collaboration! While using the office is encouraged for our teams to work together, each of us has a home office setup, relishing the freedom of hybrid workstyles. As of now, remote work outside the UK isn't part of our standard practice.
As proud sponsors, we're geared up to provide sponsorship for eligible roles. Be sure to view the specific job listing you're interested in to make sure we are accepting applications for sponsorship. If it doesn't quite fit, consider diving into our talent pool for potential future opportunities!
We always want to hear from talented people, join our talent pool 👇 and we'll contact you when a new opportunity becomes available.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
We are not accepting applications from recruitment agencies.
