Client Delivery Principal

  • Location: london
  • Term: Permanent Position
  • Salary: Competitive
Apply Now
waracle employeewaracle employeewaracle employee

Job Description

Waracle is a world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

We are a high growth business and were recently recognised on the E2E Tech 100 list of the fastest growing tech companies in the UK. Our growth has been based on great people working collaboratively with innovative clients, we are constantly seeking the best industry talent to join our dynamic teams.

We want our work to have a positive impact within our key industries of digital health, financial services and energy. Contributing to a Healthier, Wealthier and Greener world.


A Client Delivery Partner is a hybrid role that combines leadership of client engagements / change programmes to develop cutting-edge products and solutions, operating as a trusted specialist and advisor to our clients, and account business development and growth. You will have a broad technical or delivery background, great relationship building skills and an account growth mindset. 



As a Client Delivery Principal at Waracle, your key responsibilities will include:

  • Create solutions that not only meet client needs, but resonate on a deeper level, truly understanding their challenges, concerns and aspirations. 
  • Lead a highly technical cross-functional team, maintaining speed of delivery while adhering to software fundamentals and processes. 
  • Promote a positive working environment by understanding team dynamics and ability to anticipate and address potential conflicts. 
  • Build connections with clients, fostering trust, and identifying opportunities for growth based on a deep understanding of our client’s evolving needs and goals.
  • Create a supportive and inclusive work culture that brings out the best in team members and the ability to lead matrix teams in multi partner delivery.
  • Communicate complex technical concepts to non-technical stakeholders, ensuring clarity, and fostering a sense of partnership. 
  • Define and monitor key performance indicators (KPIs) pertinent to projects and financial performance, consistently measuring and enhancing software delivery efficiency.
  • Proactively horizon scanning new technologies and how they may play a role in solving client challenges.



  • Significant experience in technology project delivery and growth, with a mixture of client-side and agency experience.
  • Background working with enterprise Financial Services, delivering large-scale digital services and platforms.
  • Proven leadership experience, including managing teams and driving results.
  • Broad knowledge of software engineering methodologies and the SDLC, with the ability to adapt project management approaches as needed while managing project scope and cost.
  • Strong analytical and problem-solving skills to address complex challenges in the financial services technology space.
  • Innovative and entrepreneurial mindset to identify and capitalise on growth opportunities.
  • Strong emotional intelligence skills that allow for effective team motivation, conflict resolution, and collaboration
  • Project management (APM, Prince 2) or technology (ITIL, Cloud Certifications) would be advantageous.

Recruitment process

The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!).
After that, will follow a 2 introductory interviews with members of our team. The final interview will involve a presentation task, where you have an opportunity to showcase your technical craft, find out more about the role and show off your skills and experience.

Benefits for our people

Working for Waracle means you are part of an energetic and diverse community of technologists who care deeply about making a difference. We offer a wide range of benefits that support your wellbeing, health, personal and professional development goals. Our benefits package is reviewed regularly to ensure the best experience for everyone.

  • Company Pension iconCompany Pension Scheme matching 5%
  • Medicash proactive iconMedicash proactive
  • Group sickness cover iconGroup sickness cover
  • Death in service benefit iconDeath in service benefit
  • Regular fun meetups iconRegular fun meetups
  • Enhanced maternity / paternity leave iconEnhanced maternity / paternity leave
  • Cycle to work scheme iconCycle to work scheme
  • Remote first ethos iconHybrid working
  • 31 days off icon35 days holidays
  • Discounts iconDiscounts
  • Flexible hours available iconFlexible hours available

Frequently-asked questions

Here are some of the things that people tend to ask about working at Waracle.

Yes, please contact us to discuss options.

Yes, we hire both permanent and contract candidates. You will see on each job advert whether the role is open to contract applications. We have both inside and outside IR35 projects.

Most of our positions offer full remote working within the UK with optional use of any of our offices. Currently, we don’t offer remote working outside of the UK as standard.

We are approved sponsors and can offer sponsorship for qualifying vacancies. Please check the job advert you are applying for and alternatively join our talent pool for a future opportunity.

Yes, please contact us to discuss options.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

We are not accepting applications from recruitment agencies.

Feel like a good fit?

Apply online now

Apply Now