Every company involved in human health and wellbeing understands the value of a good patient experience. Providing a smooth and seamless service is a proven […]
LDC (part of Lloyds Banking Group) released their Top 50 Ambitious Business Leaders 2021 awards list this week, naming our CEO Chris Martin as a […]
Conversation design and development at one point in finance’s recent history was all about call scripts, decision flow charts, cross-sell sales targets and customer advisor […]
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Chronic disease management is a complex process. Not only are long term conditions painful and debilitating for people who have them, but they are time-consuming […]
Mobile apps are taking resource-heavy processes into the hands of the stakeholder. Queues in the bank? A thing of the past. Investing in stock? Do […]